Terms and Conditions


AVAILABILITY AND DELIVERY

All LIEM products are built to order. Delivery time will vary from product to product and cannot be guaranteed. An indicative time period is approximately 3-4 days excluding shipping time. Shipping delays due to courier companies cannot be controlled by LIEM.

If a fabric chosen by you is found to be sold out or has a delay in delivery from the manufacturer post-purchase, we will offer you similar options. If the options are not suitable, a refund will be provided for the shirt in question (unless clubbed with a promotional offer).


YOUR ACCOUNT

You agree that any use on the site is at your own risk and LIEM is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Your unique identifier is your email ID. You are responsible for updating the same as we will send all communication on your order status and delivery details to this email ID only. Further, adding your mobile number to the account information allows us to contact you in case of delivery related queries of orders as well as any unforeseen circumstance.

We respect your privacy. In compliance with data privacy laws governing the jurisdictions in which we provide our service, you may delete your account at any time. Upon any termination, discontinuation or cancellation of Services or your Account, the following provisions will survive: "Pricing", "Payment", "Trademark Copyright and Restriction", "Privacy Policy", "Governing Law & Arbitration".


PRODUCT DESCRIPTION

LIEM tries to be as accurate as possible in the representation of information on the website and in our stores. However, the LIEM does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free.


MEASUREMENTS

Every fabric has a unique weight, feel and fall- hence measurements may appear to be different. Please be prepared for slight variances in fit based on fabrics.

All measurements provided are final garment measurements and will produced within a general 0.5" tolerance of those measurements.


PRICING

Whilst we try to ensure that all details, descriptions and prices that appear on this Website are accurate, errors may occur. If we discover an error in the price of any Product or Service that you have ordered from the Company, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. We allow changes or cancellations within 24 hours of order placement. If you cancel and you have already paid for the Product or Service, you will receive a full refund. Refund will be made via the same payment mode and will be credited within 7 working days after the refund is initiated. Our prices when shopping online from India are inclusive of GS

Items purchased on Sale at our Stores are not eligible for returns, refunds or alterations.


PAYMENT

Our domestic prices are inclusive of GST. Payments may be made by Master Card, Visa, RuPay, UPI or wallets as offered by our payment gateway processor - Paytm. The safety of your Credit/Debit Card information is of paramount importance to us. We do not store any credit/debit card information and your payment details are automatically encrypted when you enter them. Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Products will not be dispatched, and Services will not be performed, until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.


PRIVACY POLICY

The Company values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services and promotions. The Company recognizes that it must maintain and use customer information responsibly. We will not rent, give (we do give their address, name etc. to the delivery companies, so we should clarify the language here so that it is given only for the purpose of completing the transaction and to the extent necessary for the same) or sell your personally identifiable information to any outside organisation for that organisation's own use without your consent. Your data will not be provided to third parties for marketing. We do not store any credit card information.

TRADEMARK, COPYRIGHT AND RESTRICTION

This site is controlled and operated by LIEM. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on www.liem.in web site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means. Directly or indirectly you must not assist any other person to do so either. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.


CHANGES TO TERMS OR SERVICES

We reserve the right to update or modify these Terms and Conditions at any time in our sole discretion. If we do so, we'll let you know either by posting the modified Terms on the Sites or through other communications. It is important that you check these terms regularly because if you continue to use the Services after we have posted modified Terms on the Sites, you are indicating to us that you agree to be bound by the modified Terms. You may choose to discontinue to use our service if you don't agree to be bound by the modified Terms. Because the Services are evolving over time, we may change or discontinue all or any part of the Services, at any time and without notice, in our sole discretion.


ALERTS AND NOTIFICATIONS

As part of our Services, you may receive notifications, alerts, emails, requests for feedback on our products and services, delivery status messages or other types of messages regarding our Services. We may also periodically send you emails that directly promote the offerings of the the Company. When you receive such promotional emails from us you will have the opportunity to "opt-out" by following the UNSUBSCRIBE instructions provided in the email you receive.


LIMITED LIABILITY

For all purchases made online and in stores, the Company's liability extends to the value of the products purchased by the customer.


PROMOCODE

The Company may at times offer promotional codes to our customers to avail of special discounts and offers. The promotional codes cannot be used in conjunction with any other offers.


GOVERNING LAW AND JURISDICTION

This Agreement shall be interpreted and construed in accordance with the laws applicable in India. The courts of Delhi, India shall have exclusive jurisdiction in any matter relating to or arising out of this Agreement.




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[email protected]

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Where To Find Us

Nil 25-B Malviya Nagar
New Delhi-110017
INDIA

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